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FAQs

Our customers often ask for advice about our services, so we have put together a list of the most common questions and their answers

Yes. We provide relevant documentation such as asset reports, waste transfer notes, and certificates of destruction where required.

Once booked, we aim to arrange your collection as quickly as possible, usually within a few working days depending on location and availability.

Yes. All data-bearing devices are securely wiped or physically destroyed in line with recognised data protection standards before further processing.

Collections are free for qualifying loads and locations. If any charges apply, these will always be discussed and agreed in advance.

We collect a wide range of IT equipment, including laptops, desktops, servers, monitors, networking hardware, and other electronic devices.

Free collections are available to businesses, schools, charities, and public-sector organisations with qualifying IT equipment for recycling or disposal.