FAQs

Our customers often ask for advice about our services, so we have put together a list of the most common questions and their answers

Yes, our service is suitable for households, students, home offices, and individuals looking to recycle old computers or laptops safely.

Many ITAD vendors offer free collection services, particularly for large volumes of equipment or when the equipment has significant resale value. Be sure to check with your ITAD provider to see if this is available for your specific assets.

Absolutely. We offer asset recovery services and can often return value for equipment that still holds resale or refurbishment potential.

You can, but it’s not recommended. Without security updates, devices are more likely to be targeted by malware or breaches. This could put sensitive data and compliance at risk.

In some cases, eligible equipment may qualify for our IT hardware buyback programme. This allows you to explore options for selling old devices while ensuring they are refurbished or recycled responsibly.

No, WEEE items must be disposed of responsibly, as they can contain harmful materials. These should be handled in accordance with WEEE regulations.

Yes, we have experience working with financial institutions, healthcare providers, and government agencies in the UK. Our processes meet the stringent requirements of these regulated sectors.

Contact our the UK team today to learn how our IT hardware buyback programme can help your organisation manage unwanted equipment responsibly while potentially reducing future technology costs.

Yes, if the equipment is still functional, it can often be refurbished for reuse or donated to organisations in need, helping to reduce waste and promote sustainability.