FAQs

Yes, our service is suitable for households, students, home offices, and individuals looking to recycle old computers or laptops safely.

Many ITAD vendors offer free collection services, particularly for large volumes of equipment or when the equipment has significant resale value. Be sure to check with your ITAD provider to see if this is available for your specific assets.

Absolutely. We offer asset recovery services and can often return value for equipment that still holds resale or refurbishment potential.

You can, but it’s not recommended. Without security updates, devices are more likely to be targeted by malware or breaches. This could put sensitive data and compliance at risk.

In some cases, eligible equipment may qualify for our IT hardware buyback programme. This allows you to explore options for selling old devices while ensuring they are refurbished or recycled responsibly.

No, WEEE items must be disposed of responsibly, as they can contain harmful materials. These should be handled in accordance with WEEE regulations.

Yes, we have experience working with financial institutions, healthcare providers, and government agencies in the UK. Our processes meet the stringent requirements of these regulated sectors.

Contact our the UK team today to learn how our IT hardware buyback programme can help your organisation manage unwanted equipment responsibly while potentially reducing future technology costs.

Yes, if the equipment is still functional, it can often be refurbished for reuse or donated to organisations in need, helping to reduce waste and promote sustainability.

In most cases, there is no need to prepare your items. Many recycling companies will handle the collection and sorting for you.

Absolutely. We work with freelancers, start-ups, and small businesses in the UK that need a straightforward way to recycle old IT equipment.

Yes. We offer a nationwide collection service, including the UK, with flexible scheduling for your convenience.

Yes, we provide convenient local collections in the UK for households and businesses, making it easy to recycle unwanted devices responsibly.

Yes, we provide certificates to verify that your IT equipment has been securely recycled in compliance with all regulations, giving you peace of mind.

Your hardware and data are protected through:

• Tracking
• Secure transportation
• Data destruction
• Compliance documentation

You can verify data erasure through audit trails and destruction certificates provided by your IT asset disposal provider. These documents confirm that your data has been securely and irreversibly erased according to industry standards.

You can book a collection or request a quote online, and our team will arrange a suitable time to collect your devices.

When comparing ITAD vendors, consider the following:

• Data security
• Certifications
• Environmental compliance
• Transparency
• Cost and services

To destroy data on an SSD, use certified data erasure software specifically designed for SSDs, or opt for physical destruction, such as shredding, which ensures the data cannot be recovered.

To ensure data is securely erased, use certified data wiping methods such as:

• Software-based erasure: Tools that overwrite data multiple times to ensure it is unrecoverable.
• Physical destruction: Hard drive shredding or degaussing to render the storage device unusable.

You can ensure your data is safe by choosing a provider like Green Retech Recycling that follows certified data destruction methods, such as hard drive shredding or data erasure, and complies with regulations like GDPR. Always request a certificate of destruction for added peace of mind.

WEEE waste is transported to specialist facilities where recyclable parts are extracted, and non-recyclable parts are disposed of following environmental regulations.

IT equipment is dismantled, with components such as metals, plastics, and circuit boards separated. Usable materials are then recovered for reuse, and hazardous components are disposed of according to environmental regulations.

We follow strict data security protocols, including certified data destruction methods that meet GDPR requirements. All storage devices undergo secure data wiping, and we provide certificates of data destruction for your records.

It is recommended to keep audit reports for at least 3 to 7 years, depending on your industry and regulatory requirements. These records serve as proof of compliance and proper data destruction.

Buyback pricing typically offers substantial savings compared to new equipment, often 40-70% less than retail prices for comparable new items, while still providing reliable, professionally refurbished technology.

Yes, recycling helps reduce electronic waste, recover valuable materials, and keep devices out of landfill wherever possible.

Yes, secure data destruction is an essential part of our IT recycling process. We ensure that all sensitive data is erased or destroyed before the equipment is processed for recycling.

Yes – all data is securely erased or physically destroyed. We provide certificates of data destruction for your peace of mind and compliance records.

Our IT recycling services are free for most businesses, but it depends on the type and volume of equipment. Contact us to confirm if you qualify for free collection and recycling.

No, our collection service is completely free. We cover all costs associated with the removal of your unwanted IT equipment from your premises.

You can place any sensitive documents, hard drives, tapes, CDs, or data-bearing devices into a secure shredding bin. It’s designed for the secure disposal of materials containing confidential information.

Devices do not need to be working. We accept broken, outdated, or non-functional computers and laptops.

It means any devices still running Windows 10 will become more vulnerable to cyber threats. Businesses should upgrade to supported systems and securely dispose of any outdated equipment.

We recycle a wide range of IT equipment including computers, laptops, servers, printers, and mobile devices. Most electronic devices used in business operations can be recycled.

There’s absolutely no obligation to repurchase. If you choose not to buy back your refurbished equipment, it will be added to our certified pre-owned inventory and made available to other customers.

Devices are assessed and either refurbished for reuse or recycled using environmentally responsible processes.

All data-bearing devices are handled securely. Data is wiped or destroyed before any reuse or recycling takes place to reduce the risk of data exposure.

Any equipment that cannot be refurbished enters our environmentally responsible recycling stream, where components are properly dismantled and materials are recovered following all applicable regulations.

Devices are securely transported, assessed for reuse or recycling, and processed in line with WEEE regulations. Any reusable parts are recovered, and the rest are responsibly recycled.

ITAD stands for IT Asset Disposal, which is the process of responsibly and securely disposing of outdated or unused IT equipment. It involves data destruction, hardware recycling, and remarketing of reusable devices while complying with environmental and data protection regulations like GDPR and the WEEE directive.

ITAD refers to the broader process of securely disposing of IT assets, including data destruction, hardware recovery, and resale or recycling. Recycling, on the other hand, is a specific part of ITAD focused on breaking down materials from IT equipment to reuse or safely dispose of them in an environmentally friendly way.

The most common methods include data erasure (software-based wiping) and physical destruction, such as hard drive shredding or degaussing, depending on the security level required.

WEEE (Waste Electrical and Electronic Equipment) refers to discarded items with a plug, battery, or electrical component. It includes everything from household appliances to IT equipment.

After recycling, businesses typically receive a Certificate of Destruction or an audit report to confirm compliance with WEEE regulations and safe disposal practices.

We recycle most computers and laptops, including desktops, notebooks, all-in-one PCs, and associated peripherals, regardless of age or condition.

ITAD covers a wide range of electronic devices, including:

• Computers and laptops
• Servers and networking equipment
• Mobile devices (smartphones, tablets)
• Storage devices (hard drives, SSDs)
• Printers and photocopiers
• Monitors and peripherals

Most modern computers, servers, networking equipment, and mobile devices can be refurbished if they meet certain technical specifications. During our assessment phase, we’ll determine which items qualify for refurbishment.

Use a certified IT disposal company like Green Retech Recycling that provides GDPR-compliant data destruction, asset tracking, and environmentally responsible recycling.

Microsoft has announced that Windows 10 support will officially end on 14 October 2025. After that, devices running Windows 10 will no longer receive security updates or technical support.

Certain items, such as filament bulbs and implantable medical devices, are not covered under WEEE regulations. If unsure, it’s best to check with a recycling provider.