1. Privacy Policy
Green Retech Recycling is committed to protecting your privacy and handling personal data responsibly.
We collect personal information when you contact us, book a collection, make a donation, submit a form, or communicate with us by email or phone. This information may include names, contact details, organisation details, and service-related information.
We use personal data only for legitimate purposes, including:
- Responding to enquiries
- Providing services and collections
- Processing donations
- Meeting legal and regulatory obligations
All personal data is stored securely and accessed only by authorised personnel. We do not sell or misuse personal information. Data may be shared with trusted third parties only where necessary to deliver services or meet legal requirements.
You have the right to access, correct, or request deletion of your personal data. For privacy-related enquiries, please contact us directly.
2. Data Protection & Information Security Policy
We take data protection seriously and apply strict controls to safeguard personal, confidential, and sensitive information.
All data-bearing devices collected by Green Retech Recycling are handled using secure, documented procedures. Data is removed using certified wiping software or destroyed physically where required. Only trained staff are authorised to handle data-bearing assets.
Our information security measures include:
- Controlled access to systems and facilities
- Secure handling and transport of equipment
- Clear incident and breach reporting procedures
- Ongoing staff training and awareness
We comply with UK GDPR and relevant data protection legislation to ensure information is handled lawfully and securely at all times.
3. Environmental Policy
Green Retech Recycling is committed to reducing electronic waste and supporting a more sustainable approach to technology use.
We prioritise reuse and refurbishment wherever possible, extending the life of IT equipment before recycling. When recycling is required, materials are processed responsibly through approved channels to minimise environmental impact.
Our environmental commitments include:
- Reducing landfill waste
- Recovering valuable materials responsibly
- Complying with UK environmental legislation
- Supporting the circular economy
- Continually improving our environmental practices
We work with approved recycling partners and monitor our processes to ensure high environmental standards are maintained.
4. WEEE Compliance Policy
Green Retech Recycling operates in full compliance with the UK Waste Electrical and Electronic Equipment (WEEE) Regulations.
We ensure that all collected electrical and electronic equipment is handled, treated, and recycled according to legal requirements. This includes correct classification, safe treatment of hazardous components, and accurate record keeping.
Our WEEE compliance includes:
- Approved recycling routes
- Waste transfer documentation
- Audit-ready reporting
- Traceability of processed equipment
We regularly review our compliance practices to reflect updates in legislation and industry standards.
5. Safeguarding Policy
Green Retech Recycling is committed to safeguarding children, young people, and vulnerable adults.
We take a zero-tolerance approach to abuse, neglect, or exploitation. Safeguarding responsibilities apply to all staff, volunteers, and partners.
Our safeguarding approach includes:
- Clear reporting procedures for concerns
- Appropriate training and awareness
- Safe recruitment and conduct standards
- Confidential handling of safeguarding issues
Any safeguarding concerns are taken seriously and acted upon promptly in line with relevant guidance and legal obligations.
6. Equality, Diversity & Inclusion Policy
We are committed to promoting equality, diversity, and inclusion in all areas of our work.
Green Retech Recycling does not tolerate discrimination on the basis of age, disability, gender, race, religion, sexual orientation, or any other protected characteristic.
We aim to:
- Provide equal opportunities for staff and volunteers
- Deliver services that are accessible and inclusive
- Foster a respectful and supportive environment
We value diversity and believe it strengthens our organisation and the communities we serve.
7. Health & Safety Policy
The health and safety of our staff, volunteers, partners, and visitors is a priority.
We take reasonable steps to ensure a safe working environment, particularly when handling electrical equipment and waste materials.
Our health and safety measures include:
- Risk assessments and safe working practices
- Appropriate training and supervision
- Use of protective equipment where required
- Clear procedures for reporting incidents
We regularly review health and safety arrangements to maintain safe operations.
8. Ethical Standards & Anti-Bribery Policy
Green Retech Recycling is committed to conducting all activities with honesty, integrity, and transparency.
We do not tolerate bribery, corruption, or unethical behaviour in any form. Staff, volunteers, and partners are expected to act responsibly and avoid conflicts of interest.
Our ethical standards include:
- Fair and lawful business practices
- Clear expectations of conduct
- Whistleblowing procedures for reporting concerns
- Transparency in decision-making
Any breaches of ethical standards are investigated and addressed appropriately.
9. Charity Governance & Financial Transparency
As a registered UK charity, Green Retech Recycling is accountable to the Charity Commission for England and Wales.
Our organisation is governed by a board of trustees who provide oversight, ensure compliance, and act in the best interests of the charity.
We are committed to:
- Responsible financial management
- Proper use of donations and funds
- Accurate reporting and record keeping
- Transparency in our activities and impact
Annual reports and financial information are prepared in line with regulatory requirements.
10. Policy Review & Updates
All policies are reviewed regularly to ensure they remain current, effective, and compliant with legislation.
Updates may be made in response to:
- Changes in law or regulation
- Operational improvements
- Best practice developments
The latest versions of our policies are published on our website and made available on request.
FAQs
Our customers often ask for advice about our services, so we have put together a list of the most common questions and their answers
Yes. We are a registered UK charity, regulated by the Charity Commission for England and Wales. Our work is governed by clear policies to ensure transparency, accountability, and responsible use of funds and resources.
Yes. We welcome partnerships with businesses, charities, schools, and organisations that share our commitment to sustainability, responsible technology use, and social impact. This includes corporate partnerships, CSR initiatives, and long-term sponsorship opportunities.
Yes. We provide relevant documentation such as asset reports, waste transfer notes, and certificates of destruction where required.
You can contact us by phone, email, or through our contact form. Our team is happy to discuss collections, data security, recycling services, donations, or partnership opportunities and will respond as quickly as possible.
We collect unwanted IT equipment from businesses and organisations, securely remove any data, and assess each device for reuse, refurbishment, or recycling. Reusable technology is repurposed to support communities and reduce digital exclusion, while non-reusable items are recycled responsibly in line with UK environmental regulations.
Once booked, we aim to arrange your collection as quickly as possible, usually within a few working days depending on location and availability.
Yes. All data-bearing devices are securely wiped or physically destroyed in line with recognised data protection standards before further processing.
Collections are free for qualifying loads and locations. If any charges apply, these will always be discussed and agreed in advance.